Privacy Policy for Young Users

1. About Soulmate Policy: Soulmate Live is committed to protecting the privacy of young users. This policy explains how we collect, use, and safeguard their personal information.

2. Age Requirement

• Users under 18 must have parental or guardian consent to use Soulmate Live.

• We do not knowingly collect data from users under 13. If such data is found, we will delete it.

3. Information We Collect

• Basic account details (username, age verification, email/guardian email).

• Limited usage data to ensure a safe experience.

• No sensitive data (e.g., precise location, payment details) is collected from young users.

4. How We Use Data

• To provide a safe live-streaming experience.

• To monitor and prevent inappropriate activities.

• To communicate important updates with parents/guardians when required.

5. Parental Controls & Rights

• Parents can request access to, review, or delete their child’s data by contacting care@soulmatelive.com.

• We encourage parental guidance for safer app usage.

6. Data Sharing & Security

• We do not sell or share young users’ data with third parties.

• Data is securely stored with encryption and other security measures.

7. Changes to This Policy

• We may update this Privacy Policy periodically. Parents will be notified of significant changes.

For inquiries, contact us at care@soulmatelive.com.

Privacy Policy for All Users

1. Introduction

Soulmate Live values user privacy and is committed to protecting personal data. This policy explains how we collect, use, and secure user information.

2. Information We Collect

• Account Information: Name, email, phone number, profile details.

• Usage Data: Interactions, live streams, sent/received virtual gifts.

• Device & Network Info: IP address, browser type, and device details.

• Payment & Transaction Data: Virtual gifts, withdrawals, and payments.

3. How We Use Your Data

• To provide and improve services.

• To prevent fraud and ensure user safety.

• To process transactions securely.

• To comply with legal requirements.

4. Data Sharing & Security

• We do not sell user data.

• Data may be shared with third-party service providers (e.g., payment processors).

• Legal requests may require data disclosure to authorities.

• Strong encryption and security measures protect user data.

5. User Rights

• Users can request access, correction, or deletion of data.

• Users can opt-out of certain data collection practices.

6. Changes & Contact Information

• We may update this policy periodically.

• For inquiries, contact care@soulmatelive.in.